Desi Yellow Pages

Your Guide to the South Asian Community

Reviews (10)RSS
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★
Terrible service
Very bad service and poor response. I had requested for a return ticket from Sydney to Bangalore and my return ticket was booked to to Melbourne. On calling them, I was asked to pay $100 change fee for a mistake they made in my booking. They have hidden terms and conditions. Never go back to them or suggest anyone to go to them.
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★
Incomeplete Information or Frauds - Take your pick
I had booked a changeable but non refundable ticket for my wife. The customer service agent had at that time mentioned that this type of ticket would cost another $30-$50 extra for the changeable facility. I went ahead and booked the ticket accordingly.

When the time came to change the ticket, they mentioned that it will cost me another $150 minimum. At best, the sales agent had not been trained well enough and provided with complete information to be provided to the customer, and at worst, they are deliberate frauds who leave out vital information to influence you into buying a ticket. Take your pick - and yes their agents are very polite - great bonus, but behind it all is also a farce.
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★★★★★
The only travel agency I can trust upon
Gaura Travel is the only travel agency on which I can completely trust upon. They always provided me with the best possible deals according to my requirements & there can be no 2nd opinion about their customer support. It's excellent and definitely the most trustworthy.
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