User Review
Shiv Travels
by
SM
Ms
I have been booking my tickets to India from Shiv travels for a while now. I like the service by the owner. It was all well till a problem with the reservation arose during my last flight. I had to miss my flight due to airline mess up and since I had booked my ticket through the travel agent, the airline would not re-book my ticket or give me a refund. I asked shiv travels for help. I never got a resolution to the problem. Also, a friend who booked her tickets through shiv travels, missed her flight due to traffic in mumbai. They called shiv travels multiple times and left messages. Never heard back or got a resolution. She rebooked her flight online with a $75 fee by the airline. So Shiv travels is great until you buy your tickets through them, But afterwards they do not help if something happens to your ticket.